Business Performance Excellence
The following visuals are inspired by the ISPI’s 10 standards. The first step to understanding is to begin with the end in mind and work backwards. The end goal is the focus and the steps to get there are started with a conversation.

A conversation begins.
Communication is step one for everyone to focus and understand the goals of the business.

Establish a plan.
Whether communicating in a workshop setting or sitting down one-on-one the steps are planned and documented to achieve goals.

Set goals.
Tools and methods are communicated as everyone focuses on the goals.

Work the plan.
Goals are measured and results analysed. Misconceptions vanish, processes are discovered or improved.

Celebration.
The once distant goal is now clear and everyone understands and participates in”The Conversation”. As goals are achieved new ones are set but this time tools and methods are in place for everyone to focus.
Crain Burns Associates helps your team focus, and gets the Conversation started to achieve the company goals. Sometimes, it takes an outsider to see what’s going on inside a business. We can be the eyes that are never blind, the ears that are never deaf and the mouth that can tell you what is really going on in your business.
This process can start from the top down or bottom up. We meet with those who are in the trenches and continue all the way to the top to the executives. Looking to improve your Business Performance? Learn more on the Services page.
